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Knowledgebase : Active Sky 2016
   

Temporary Freezes with FSX
  RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION Also known as the "8-minute freeze", this can occur intermittently during a longer flight.  When the freeze occurs, all motion o...
SimConnect Networked Configuration Technical Support
  Related Product(s): ALL   -------------------------   BACKGROUND   HiFi does not provide technical support for the SimConnect configuration part of a networked setup.  While our products generally support networked configuration, properly co...
SimConnect Library Not Found Error Message
  RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION   -------------------------   RESOLUTION   SP2/Xpack version of SimConnect needs to be installed for correct functionali...
ASConnect Logging Error
  RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION   When running ASN/AS16, an error message pops up indicating “No ASConnect Log”.  In some cases, further ASN/AS16 operation is...
Ambients Error or "Cannot control ambient weather parameters" Err...
  Related Product: Active Sky Next, Active Sky 2016 - Related Version: All   -------------------------   DESCRIPTION   After running ASN/AS16 and your simulator, and connection is established, an Error message pops up and indicates “ASN/AS16 c...
Achieving Optimal Performance
  Related Product: Active Sky Next, Active Sky 2016 - Related Version: All    ------------------------- DESCRIPTION   Getting the right level of performance out of your flight simulator and all add-ons can be a complicated matter, but we will at...
Weather Radar Displaying Rectangles
Related Product: ASN, AS16 All Versions DESCRIPTION ------------------------- Not enabling detailed clouds (and instead using simple non-3D clouds) will produce a block pattern on radar imagery including 3rd party NDs using Active Sky Radar integratio...
Weather Not Displaying as Expected
RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION We often receive support tickets and forum posts regarding weather displaying differently than expected, such as visibility and clou...
Outdated/invalid versions of FSUIPC causing crashing, error messa...
RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION We have seen numerous problems caused by outdated, invalid and even pirated versions of FSUIPC. -------------------------   RESO...
High CPU Usage
RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION We have received a few isolated reports of high CPU usage by ASNext.exe/AS16.exe during the course of a flight.  Our research has de...
Problems with Trial License
  RELATED PRODUCT: ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION  We frequently receive support tickets regarding activation problems with the Active Sky Trial License.     -------------------------   RES...
Norton 360 Causes Stutters and Audio Skips
  Related Product: Active Sky Next, Active Sky 2016   -------------------------   DESCRIPTION   If you are using Norton 360 for your security software, be aware that there are known cases of micro-stutters and audio skips when using Active Sky...
Anti-malware software including Malwarebytes IP Protection causes...
  RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION   Malwarebytes anti-malware software IP protection feature will aggressively scan all network communications and can cause per...