SEARCH
RSS Feed
Knowledgebase : Active Sky 2016
   

Temporary Freezes with FSX
  RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION Also known as the "8-minute freeze", this can occur intermittently during a longer flight.  When the freeze occurs, all motion o...
SimConnect Networked Configuration Technical Support
  Related Product(s): ALL   -------------------------   BACKGROUND   HiFi does not provide technical support for the SimConnect configuration part of a networked setup.  While our products generally support networked configuration, properly co...
SimConnect Library Not Found Error Message
  RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION   -------------------------   RESOLUTION   SP2/Xpack version of SimConnect needs to be installed for correct functionali...
Achieving Optimal Performance
  Related Product: Active Sky Next, Active Sky 2016 - Related Version: All    ------------------------- DESCRIPTION   Getting the right level of performance out of your flight simulator and all add-ons can be a complicated matter, but we will at...
Ambients Error or "Cannot control ambient weather parameters" Err...
  Related Product: Active Sky Next, Active Sky 2016 - Related Version: All   ------------------------- NOTE: If you are running P3Dv4 with AS2016, see this Article. [http://hifisupport.kayako.com/Knowledgebase/Article/View/45/0/logging-andor-ambient...
ASConnect Logging Error
If you are using P3Dv4 with AS2016: See here: http://hifisupport.kayako.com/Knowledgebase/Article/View/45/0/logging-andor-ambients-error-on-as2016-for-p3d-and-p3dv4   RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   --------...
Logging and/or Ambients error on AS2016 for P3D and P3Dv4
AS2016 for P3D is NOT COMPATIBLE with P3Dv4.  A new product, Active Sky for P3Dv4 has been created for specific P3Dv4 use. This is a FREE UPGRADE for AS2016 for P3D users. See here to download and participate in the ASP4 OPEN BETA [https://hifisimtech.co...
Weather Radar Displaying Rectangles
Related Product: ASN, AS16 All Versions DESCRIPTION ------------------------- Not enabling detailed clouds (and instead using simple non-3D clouds) will produce a block pattern on radar imagery including 3rd party NDs using Active Sky Radar integratio...
Weather Not Displaying as Expected
RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION We often receive support tickets and forum posts regarding weather displaying differently than expected, such as visibility and clou...
Outdated/invalid versions of FSUIPC causing crashing, error messa...
RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION We have seen numerous problems caused by outdated, invalid and even pirated versions of FSUIPC. -------------------------   RESO...
High CPU Usage
RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION We have received a few isolated reports of high CPU usage by ASNext.exe/AS16.exe during the course of a flight.  Our research has de...
Problems with Trial License
  RELATED PRODUCT: ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION  We frequently receive support tickets regarding activation problems with the Active Sky Trial License.     -------------------------   RES...
Norton 360 Causes Stutters and Audio Skips
  Related Product: Active Sky Next, Active Sky 2016   -------------------------   DESCRIPTION   If you are using Norton 360 for your security software, be aware that there are known cases of micro-stutters and audio skips when using Active Sky...
Anti-malware software including Malwarebytes IP Protection causes...
  RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED VERSION: ALL   -------------------------   DESCRIPTION   Malwarebytes anti-malware software IP protection feature will aggressively scan all network communications and can cause per...