Knowledgebase:
Problems with Trial License
Posted by Jordan Jafferjee, Last modified by Damian Clark on 12 September 2016 08:29 PM

 

Related Product: Active Sky 2016 - Related Version: ALL

 


 

Description

 We frequently receive support tickets regarding activation problems with the Active Sky Trial License.  

 


 

Resolution

Most of the time, the problem is caused by the Client Request ID not being entered correctly.  The Client Request ID is a unique ID which is provided by Active Sky the first time it is run and the user selects "Enter a Trial License key."  

 

Here are the steps to ensuring a successful trial license activation: 

 

Before requesting a trial license, you should download and install Active Sky 2016, and run it, selecting “Enter a Trial License Key” when asked. A “Client Request ID” will be shown, which must be entered into the form on the Trial Request page exactly as shown. You must request the trial license from the same computer that you will be installing AS16 on, as the trial license will not operate on any other computer.  Trial keys can be issued once per user/computer, and will enable full use of Active Sky 2016 for 7 days. After 7 days, an AS16 license must be purchased to continue use.

  


 

More Information

 

For more information please visit:

 

HiFi Downloads page: http://www.hifisimtech.com/Downloads

HiFi ASN Trial Request page: http://www.hifisimtech.com/asn-trial/  

HiFi Support Center: http://support.hifitechinc.com/

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