Knowledgebase:
SimConnect Networked Configuration Technical Support
Posted by Jordan Jafferjee, Last modified by Damian Clark on 12 September 2016 08:31 PM

 

Related Product(s): ALL

 


 

Background

 

HiFi does not provide technical support for the SimConnect configuration part of a networked setup.  While our products generally support networked configuration, properly configuring the client/server environment, system permissions, Windows rights, firewall and security software permissions and SimConnect itself is outside the scope of our products and technical support offerings.

 

We highly recommend that a networked SimConnect configuration is not attempted unless you have advanced Windows networking experience.

 

Assuming SimConnect is properly configured and all other client/server environment, system permissions, Windows rights, firewall and security software permission settings are correct, our products should operate properly.

 

Common errors and symptoms related to improper configuration include:

 

  • Failure of ASN/AS16 to connect to simulator (constant "Waiting for simulator" status)
  • Ambients error

 


 

Detail

 

There are several common issues that we'll review here:

 

  • Improper SimConnect.xml and SimConnect.cfg settings
    • This results in failure of ASN/AS16 to find the simulator and connect to it, with a constant "Waiting for simulator" status.
    • The solution is to properly configure SimConnect.  Refer to the resources listed below for help.

 

  • SimConnect.xml and SimConnect.cfg in the wrong locations
    • This results in failure of ASN/AS16 to find the simulator and connect to it, with a constant "Waiting for simulator" status.
    • The solution is to properly place the SimConnect.xml and SimConnect.cfg files.  SimConnect.xml should be located in the simulator's AppData path on the server.  SimConnect.cfg should be located ONLY in the user's My Documents folder.

 

  • Duplicate SimConnect.xml and/or SimConnect.cfg files (usually in the ASN/AS16 folder)
    • This results in failure of ASN/AS16 to find the simulator and connect to it, with a constant "Waiting for simulator" status.
    • The solution is to remove any duplicates and ensure the configuration files are located ONLY in the proper locations (see above).

 

  • XPACK/SP2 version of SimConnect client not installed
    • This results in the failure of ASN/AS16 to find the simulator and connect to it, with a constant "Waiting for simulator" status.
    • A SimConnect client version error may also be seen via message box or in the log file.
    • RESOLUTION:
    • The XPACK/SP2 version of the SimConnect client (simconnect.msi) is required for proper ASN operation and sim connectivity.  This should be installed on your CLIENT computer.
    • For FSX Boxed you must install the SDK and then update it to SP2 incrementally via SP1 and SP1A.  Once updated, the simconnect.msi file within the SDK folders will be properly updated to SP2/XPACK client.
    • For FSX: Steam Edition, you will find the simconnect.msi file under the SDK subfolder, located within the SteamApps\Common\FSX folder.  SDK installation is not required.
    • For P3D: You will find the simconnect.msi file under the REDIST subfolders, located in the P3D install folder.
    • For all simulators:  Ensure that you are using the XPACK/SP2 version of the simconnect.msi file.  Copy the file (if required) to your CLIENT machine and run/install it there.

 

 




 

More Information

 

For more information please visit:

 

Google Search for “simconnect help”:

http://www.google.com/search?q=simconnect%20help

 

Microsoft SimConnect Documentation:

https://msdn.microsoft.com/en-us/library/cc526983.aspx#Thesimconnectcfgfile

 

ASN User Guide (pg 80-88 regarding SimConnect configuration):

http://nimbus.hifitechinc.com/ASNInfo/ASN_User_Guide.pdf#page=81

 

HiFi Forums:

http://www.hifitechinc.com/forums

 

HiFi Knowledgebase Article for FSX:

http://hifisupport.kayako.com/Knowledgebase/Article/View/6/8/networked-configuration-with-simconnect

 

HiFi Support Center:

http://support.hifitechinc.com/

 

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