Latest Updates
Upcoming Maintenance
Posted by Damian Clark on 16 November 2018 01:04 AM
We will be undergoing server maintenance over the next couple weeks in order to improve our hardware and software/network capability.

The following maintenance periods are planned:

November 20th 1700Z through November 21st 0200Z
November 21st 1700Z through November 22nd 0200Z
November 27th 1700Z through November 28th 0200Z
November 28th 1700Z through November 29th 0200Z

During these maintenance periods, certain network functions/capability
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ASP4 Update 071818 with P3D v4.3 Compatibility NOW AVAILABLE
Posted by Robert Halmich on 28 July 2018 12:08 PM
Hello everyone!

ASP4 Update 071818 (B6773) is now officially posted! Thanks to everyone who participated in the OPEN BETA process!

Please see this article for further info and to download now!

Thank you,

HiFi
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Privacy Policy Updates
Posted by Damian Clark on 23 May 2018 05:55 PM
Our Privacy Policy has been updated and will take effect on May 25, 2018.  This new Privacy Policy explains important details about the information we collect and how you can manage it.  Please see the updated Privacy Policy for more information.

Thank you,

HiFi Technologies, Inc.
Developer of Active Sky Weather Engine and Environment Enhancement Products

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Please see the knowledgebase and SEARCH before submitting a ticket
Posted by Damian Clark on 01 June 2015 06:24 PM

We've been organizing and improving our knowledgebase articles for your convenience.  Please make sure to visit the knowledgebase and SEARCH for your issue before submitting a ticket, as your issue, and the resolution, may already be discussed.

Thank you!


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When submitting a ticket, please include all information!
Posted by Damian Clark on 01 June 2015 06:21 PM

When submitting a support ticket, please be sure to include required information such as all logs, a detailed description of the error, any errors messages, etc.  This will help us resolve your issue quicker and more efficiently.

 

Please see this KB article regarding required information to make sure you include the right items: 
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